Heather was named CHI Living Communities’ Vice President of Operations in October 2020. She works closely with all of its campuses to ensure they consistently deliver faith-based care to thousands of senior residents across the U.S.
Heather closely collaborates with campus leaders to ensure high quality of care for each resident, and that they are safe, engaged and living their best life in an enriching environment. Further, she bolsters customer service among other key stakeholders, including residents’ families and all campuses’ employees.
Her long tenure with CHI Living Communities includes previously serving as West Regional Administrator, as well as Executive Director and Director of Operations for Bishop Drumm Retirement Center in Johnston, Iowa.
Heather earned her Master’s of Business Administration from Drake University, as well as a Bachelor of Business Administration from Grandview University in Des Moines.
Heather can be reached at [email protected]